I will attempt to analyze and fix your issue within a half our of connection
For any residential users who might just need a helping hand, I can connect to your PC, while you watch and make an assment of your issues, if not solve your problem. The first half hour is free.
To request a session, please initiate a message through the Contact Page. Then follow these instructions:
Once the Client is installed, hit the "Invite Button" at the very top. The Default connection type will allow me to take control if you allow it. You can restrict what I can do, before you send the invite.
Put in the code below and I will get an invitation to connect.